Virtual tour
Sandos Caracol Eco Resort
Kids Welcome | Spa | Tennis | Weddings
Playa del Carmen: 32 miles from Cancun airport
All-Inclusive! Includes room, meals, drinks, and activities.

Sandos Caracol Eco Resort is an all-inclusive Hotel in Playa del Carmen. Located on a beautiful unspoiled white sand beach in Riviera Maya, Mexico only 45 minutes from the Cancun International Airport and just 15 minutes from downtown Playa del Carmen. Designed for nature-lovers and explorers, this hotel in Playa del Carmen lies in the middle of a lush green area at the edge of an exotic jungle, surrounded by cenotes, mangroves and natural lagoons: an ecologically-rich environment for those who dream about a perfect beach escape.

Sandos Caracol is also a family-friendly hotel, offering adventure with your children with key features such as a water park and a Kid's Club. In addition, this Riviera Maya hotel boasts gorgeous gardens, delicious a la carte restaurants, tennis courts, nightclub, and wedding facilities. If you love nature and animals and wish to explore the turquoise waters of the Mexican Caribbean, Sandos Caracol is the perfect vacation destination.

Sandos Caracol Eco Resort & Spa offers 956 air-conditioned rooms and junior suites, beautifully decorated with elegant, colorful tropical details. Rooms are spread among 78 buildings with 3 levels each one: 11 Royal Elite, 16 Select Club Adults Only 21+ and 51 Sanditos Family Section buildings.
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Amenities
Rooms
Restaurants & Bars
Photos
 
956 Rooms
Beach
Waterpark with Waterslides
Select Club Adults Only Pool
Children's Pool
Select Club Adults Only Jacuzzi
Spa*
Sauna
Steam Room
Golf (Nearby)*
Tennis*
Fitness Center
7 Restaurants
6 Bars
2 Poolside Bars
Nightclub
Adults Only Oceanfront Clubhouse
Beachside Service*
Wireless Internet Access
Laundry Service*
Watersports
Daily Activities Program
Nightly Theatre Entertainment
Kids Club
Baby Club
Teen Activities
Sightseeing Tours*
Xcalacoco Experience
Bike Path
Underground Spring Route
Mangrove Path
Romantic Boat Ride (Reservation Required
Couples Only)
Nature Activities
Eco Education
Photo Shop*
Babysitting Services*
Medical Services*
Car Rental Service*
Select Club Adults Only Private Concierge
Select Club Bracelets
ATM/Cash Machine
Currency Exchange
Meeting Facilities*
Wedding Services*
 


* denotes activities/services available for an additional cost. Amenities and inclusions are subject to change at any time.

Room amenities include air conditioning, cable televison, telephone, balcony or terrace, minibar (restocked every other day), radio alarm clock, safety deposit box, and hairdryer.

Requests for a specific bedding arrangement or room location are fulfilled by the hotel based on availability.

[1] Standard
Two queen beds or one king bed. Garden, pool or jungle view. Maximum Occupancy: 3 Adults and 1 child or 2 Adults and 2 children.

[2] Deluxe With Jacuzzi
One king bed and sofa bed. Featuring a jacuzzi. Garden, pool or jungle view. Maximum Occupancy: 3 Adults and 1 child or 2 Adults and 2 children.

[3] Junior Suite With Jacuzzi
One king bed and sofa bed. Terrace with garden, pool or jungle view and Jacuzzi. Maximum Occupancy: 3 Adults and 1 child or 2 Adults and 3 children.

[4] Select Club Superior - Adults Only
Two queen beds or one king bed. Maximum Occupancy: 3 Adults.

[5] Select Club Deluxe - Adults Only
One king bed and sofa bed. Featuring a hydro massage tub in the room. Maximum Occupancy: 3 Adults.

[6] Select Club Penthouse - Adults Only
One king bed and sofa bed. Featuring a large hydro massage tub on the terrace. Maximum Occupancy: 3 Adults.

[7] Royal Elite Superior
Two double beds. Maximum Occupancy: 3 adults or 2 adults and 2 children.

[8] Royal Elite Suite
One king bed and a sofa bed. Featuring a jacuzzi and oceanview. Maximum Occupancy: 3 adults or 2 adults and 2 children.

[9] Royal Elite Penthouse
One king bed and sofa bed. Designed for families, this room can connect with a superior room. Maximum Occupancy: 3 adults or 2 adults and 2 children.

[10] Royal Elite One Bedroom Suite
One king bed and a sofa bed. Featuring a jacuzzi and oceanview. Maximum Occupancy: 3 adults or 2 adults and 2 children.

[11] Eco Superior
One king bed or two double beds. Maximum Occupancy: 3 adults and 1 child or 2 adults and 2 children.

[12] Eco Deluxe
One king bed or two double beds.

[13] Eco Junior Suite
One king bed. Garden, Pool or Jungle View. Maximum Occupancy: 3 adults and 2 children or 2 adults and 3 children.

[14] Eco Family Suite
One king bed. Garden, Pool or Jungle View. Maximum Occupancy: 3 adults and 2 children or 2 adults and 3 children.

[15] Eco Family Penthouse
One king bed. Garden, Pool or Jungle View. Maximum Occupancy: 3 adults and 2 children or 2 adults and 3 children.


La Laguna - International Buffet. Swimwear and/or wet clothing are not permitted. Shoes/sandals and shirt are required.

La Toscana - Italian Buffet. Swimwear and/or wet clothing are not permitted. Shoes/sandals and shirt are required. Dinner reservations are required, restrictions apply.

Las Máscaras - Mexican Buffet. Swimwear and/or wet clothing are not permitted. Shoes/sandals and shirt are required.

La Riviera - Mediterranean, à la carte. Shoes, shirt and pants/shorts required. Reservations are required, restrictions apply.

Fogo De Brazil - Meat restaurant specialized in Brazilian Rodizio, à la carte. Shoes, shirt and pants/shorts required. Reservations are required, restrictions apply.

El Templo - Japanese Teppanyaki. Shoes, shirt and pants/shorts required. Reservations are required, restrictions apply.

Salvia - Vegetarian Gourmet, a la carte. Shoes, shirt and pants/shorts required. Reservations are required, restrictions apply.

Los Lirios - Steakhouse and fishclub, a la carte. Shoes, shirt and pants/shorts required. Reservations are required, restrictions apply.

L'Elefant Lobby Bar - At L'Elefant Lobby Bar, you'll enjoy cocktails, coffee and assorted pastries and cookies. Offering service in the mornings, afternoons and evenings. Footwear, shirt and shorts/pants are required.

El Manglar - Sports bar. Offering service in the afternoons and evenings. Footwear, shirt and shorts/pants are required.

El Nido - Snack Bar. Offering service 24 hours a day. Shoes, shirt and pants/shorts required.

Mapache Chill Out - Bar. Offering service in the evenings. Shoes, shirt and pants/shorts required.

La Tortuga - Poolside bar. Offering service in the mornings and afternoons. No dress code, however, at least a swimsuit is required.

Sirena Poolside Bar - Swim-Up Bar. Offering swim-up service in the mornings and afternoons. Swimsuit required!

Iguana Poolside Bar - Poolside bar. Offering service in the mornings and afternoons. No dress code, however, at least a swimsuit is required.

Theatre Bar - Offering service in the evenings. Footwear, shirt and shorts/pants are required.

Los Lirios - Bar/Disco for adults 18 years old and over. Oceanfront nightclub is open from 11:00pm – 2:00am. Shoes, shirt and pants/shorts required.

*24 hr. room service available for Select Club Adults Only and Royal Elite guests.

Limited room service is available.

Reservations required. Restrictions apply:
3 night stay = one dinner reservation
4 - 6 night stay = two dinner reservation
7 night stay = three dinner reservation

Dress code: Casual attire. Casual elegance in the evening: dress shorts are allowed. No swim wear, tops or bare feet allowed in the restaurants.

 





Call us at 800-998-6925 or inquire about a vacation here.

Mon-Fri 7am to 11pm, Sat 8am to 9pm, Sun 9am to 10pm, U.S. Central Time

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