Located in the heart of the Riviera Maya, the Hard Rock Hotel Riviera Maya is nothing short of a crowd pleaser. This resort features 1,264 luxurious accommodations with a private balcony and outdoor hot tubs, 24-hour room service and wireless internet. Indulge in fine cuisine at any of the three restaurants or enjoy your favorite cocktail at one of the bars. Swim in the outdoor pools or in the natural sea coves, while children and teens enjoy the Kid's Club, Teen's Lounge and Club or explore the Spider Monkey's natural habitat. Pack your appetite for opulence and hit Heaven—an elevated and exclusive retreat for adult guests only. Live large at the Hard Rock Hotel Riviera Maya and enjoy the very best of paradise for all.
Please note: No spring break students.
1,264 Rooms, Outdoor Pool, Adults-Only Pool, Jacuzzi, Fitness Center, Spa*, Golf (Nearby)*, Tennis, 9 Restaurants, 6 Bars, Adults-Only Bar/Disco, 24-Hour Room Service*, Poolside Service*, Adults-Only Retreat, Wireless Internet Access, Kids Club*, Shops*, Watersports*, Babysitting Service*, Wedding Services*.
* denotes activities/services available for an additional cost. Amenities and inclusions are subject to change at any time.
Room Categories and Descriptions
Room amenities include individually controlled air conditioning, balcony, jacuzzi, satellite television, telephone, complimentary wireless internet access, personal liquor dispenser, minibar with soda, bottled water, juice, domestic beer, and an in-room bottle of wine, coffee/tea maker, safety deposit box, alarm clock, iron/ironing board, bathrobes, slippers, and hairdryer.
Requests for a specific bedding arrangement or room location are fulfilled by the hotel based on availability.
Deluxe Gold Pure - Family Section - One king bed or two double beds. Features a hydro spa tub, complimentary Wi-Fi, a private balcony and personal liquor dispenser. Garden view. Maximum Occupancy: 4 guests.
In addition to our usual cleaning protocol, our PURE rooms undergo an additional seven?step process intended to reduce airborne particles and minimize the presence of potential irritants.
Deluxe Gold - Family Section - One king bed or two double beds. Features a hydro spa tub, complimentary Wi-Fi, a private balcony and personal liquor dispenser. Garden view. Maximum Occupancy: 4 guests.
Deluxe Platinum - Family Section - Two double beds. Room amenities include hydro spa tub, private bath with shower, balcony with hammock, liquor dispenser. Partial ocean view. Maximum Occupancy: 4 guests.
Deluxe Diamond - Family Section - One king bed. Features a hydro spa tub, complimentary Wi-Fi, a private balcony and personal liquor dispenser with upgraded liquor. Pool and/or partial ocean view. Maximum Occupancy: 2 adults.
Deluxe Family Room - Two connecting rooms with one king and two double beds. Private balcony, hydro spa tub, complimentary Wi-Fi, Xbox 360, fun in the sun bucket kit. Personal liquor dispenser and an adult Mini Bar with soda, bottled water, and domestic beer. Kid’s room service menu, L’Oreal Kids bath products, and candies. Garden or resort view. Maximum Occupancy: 6 guests.
Deluxe Platinum Grand Sky Terrace Two Bedroom - Family Section - Two connecting rooms with one king and two double beds, hydro spa tub, and wireless Internet. Private balcony and third floor terrace with a double hydro spa tub, lounge chairs, tables, a restroom, and an ocean view. Premium liquor dispenser, and an adult Mini Bar with soda, bottled water, and domestic beer. Garden or ocean view. Maximum Occupancy: 6 guests.
Rock Royalty Level - Deluxe Platinum - Family Section - Two double beds. Room amenities include hydro spa tub, private bath with shower, balcony with hammock, liquor dispenser. Partial ocean view. Maximum Occupancy: 4 guests.
Rock Star Suite - Family Section - One king bed and two double beds. Two bedroom suite. Ocean Front View. Maximum Occupancy: up to 6 guests including children and infants. 4,991.60 sq. ft (includes terrace area).
Dining and Bars
The Market - Enjoy fresh and exotic ingredients from around the world with a breakfast buffet by morning and themed dinner buffet by night.
Pizzeto - Step outside and step into a world of flavor with a wood burning stove, crispy brick-oven pizza, salads, soups, and pasta à la carte.
Frida - Discover the fiery flavors and festive atmosphere of Mexico at Frida, serving Mexican cuisine and regional specialties à la carte.
Ipanema - Head to South America with authentic Rodizio service and the passionate flavors of Brazil. Sit, sample, and share with traditional ingredients and modern style.
Zen - From sushi to stir fry, Zen offers the very best of traditional Asian cuisine with dishes served à la carte.
Cafetto - Grab a continental breakfast for the perfect way to start the morning or enjoy snacks, coffee, and tea throughout the day.
Toro - Step inside and enjoy premium cuts of the finest steak and a menu of lavish dishes served à la carte. Located at Heaven for all adult guests.
Ciao - Savor the finest Italian specialties à la carte as you take your taste buds on a journey to the heart of culinary paradise. Located at Heaven for all adult guests.
Le Petit Cochon - Serving remarkable dishes à la carte, Le Petit Cochon features the finest ingredients for a delicious taste of the rustic French countryside. Located at Heaven for all adult guests.
Delis - Being this epic can work up a hunger. With 3 delicious snack and sweet options, you’re never far from a quick bite to eat.
Float - Enjoy snacks by the pool with a selection of top-shelf cocktails to match.
Dive - Refuel with great snacks, top-shelf drinks, and service by the Heaven pool.
Sun Bar - The perfect place to raise a glass, the Sun Bar is located off the main lobby and offers exotic cocktails, old favorites, and a premium selection.
Martini Bar - Enjoy classic martinis and a selection of top-shelf spirits, all just off the Heaven section of the Hard Rock Hotel Riviera Maya.
Heaven Bar & Lounge - Just steps from the main lobby, Heaven Bar & Disco features live DJ entertainment, the finest selection of international spirits, and the very best vibe in the Caribbean. Located at Heaven for all adult guests.
Rhythm Bar - Part of the Rock Spa experience, Rhythm features a relaxing environment, premium cocktails, and international favorites just steps from the cross current pool. Located at Heaven for all adult guests.
24 Hour room service is available.